Workplace Essential Skills Training Module

2. Digging In

(Note: paragraphs formatted like this on this page are facilitator comments.)

Lay out the full WES series. Include all videotapes and workbooks. Also provide computers so that folks can access the website. Invite everyone in the group to explore these resources. Provide a vcr - or two, if at all possible (with earphones) - so that people can preview the tapes.

Give participants approximately 30 minutes to explore the resources. Provide the following (loose) instructions:

The purpose of the above activity is to, in some measure, create a microcosm of the kind of scenario participants will likely encounter in their programs. They receive new resources, have no idea where to start. They are competing for VCRs, computers, videotapes, workbooks, etc. There are no rules, no real guidebooks for how to do this.

This process may be hectic - participants may be confused and/or frustrated, but I think that's okay, even desirable. There are a couple of things that should, with luck, come out of this session - the first of which is participant questions. These questions will help guide the training day. The second thing to come out of this session is a sense of buy-in re: why this training is crucial. Seeing how much there is to absorb (and perhaps not knowing where to start) will provide some people with the necessary incentives to maintain focus.

Discuss the above activity and ask participants to share their questions. Record these questions on a flipchart. Then ask participants how they feel about this whole process.

Explain why you started this way - to reinforce an "inquiry" approach, to use authentic questions to ground the training, to simulate the "in-program" experience, and to help participants recognize:

Keep participants' questions posted in the room - as a guide throughout the day. Be sure to refer back to these basic questions as the training proceeds.