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Waterbury Adult Education: Reflections on Leadership*

This reflection responds to the following questions:


Roger D. Pelletier, Director , Waterbury Adult Education

Differences between Year 1 and Year 2:

My role as a leader of technology implementation in Year 2 was different from that in Year 1 in the fact that I had to personally make adjustments to keep up with the quickening pace of my coordinator and instructional staff where educational technology was concerned. I held more meetings with key staff to gauge our progress, closely monitored both the lab schedule and in-service training plan.

New Challenges and Actions during Year 2:

Year 2 posed more of a challenge due to the sheer number of different projects running simultaneously. However, certain aspects of the project ran smoother due to the experiences/lessons learned from year 1. For instance, the boondoggle of our antiquated purchasing system led to some problems in year 1. Those types of problems were avoided almost entirely in year 2 as the staff adapted.

In year 1 the SkillsTutor application was being used primarily by the ABE pilot project, but instructors from several other program areas did attend workshops and were introduced to this versatile application and some even chose to pilot it in their program. In year 2 we saw an increase in the interest and usage of the program on the AHSCDP side which I attribute almost entirely to the encouragement and tenacity of the coordinator. I felt as if the two biggest challenges were to keep the momentum going and to encourage the reluctant instructors to change the way they have been teaching for decades. I know we have taken great steps in that direction.

Our ELLIS project, although used by various ESL instructors as a pilot in year 1, was fully implemented by all ESL levels in two separate computer labs and even as a stand-alone system within certain classrooms in year 2. I was kept informed of the technical problems we experienced with ELLIS in the early stages and ensured that the network administrator and grant coordinator kept on top of things. They adapted and overcame each new obstacle gracefully. This led to less frustration by the instructional staff, thereby maintaining our momentum.

Once again, I noticed an overall increase in the number of teachers requesting time in the labs and time with the digital projectors, so I reassigned the task of scheduling to the coordinator. This arrangement proved beneficial. Not only did it ensure a balance among the staff, it provided the coordinator with a means to develop and control a sound implementation strategy.

Having the students use wireless laptops here was a challenge that we had never faced before. The risk of losing them to theft was a concern. Along with the network administrator, coordinator, and instructional staff, we’ve devised a method to ensure their security as much as humanly possible with constant monitoring and redundant security procedures.

*from Technology Implementation — End-of-Year Report as of June 30, 2003, compiled by Roger D. Pelletier, Director

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